Software and Manual

You can download the software and manual using the link below:

http://www.eagletec.com/downloads/

Connection Issue

Check the following:

  • Make sure that the battery is new and installed properly
  • For some Smartphones with Bluetooth, the Bluetooth protocol is not complete and they do not support Bluetooth mice well. Often times, they can find and connect to the mouse but response is slow.
  • For USB Bluetooth dongles, the higher the version the better. For example, a V4.0 Bluetooth dongle is better than a V2.0 one. *Note* some Bluetooth USB dangles’ working frequency is not accurate. Please try to use another dongle if you have problems with the mouse connection.

Warranty

12 months replacement warranty. Please contact us directly for warranty services.

Posted in: Troubleshooting